​Cancellation Policy

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• ​If you have to miss your session, please contact me 24 hours in advance - This means you will need to contact me by phone (text or call) the day before your session by 5:00 pm.  

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• I allow a one-time grace waver for a no-show or late cancellation (late cancellation is same day cancellation). After the first one-time grace waver, if you have an accident, unforeseeable crisis, death, etc., that causes you to miss session, please communicate this with me.  While it's rare these crisis events happen, they can and do, and this would be another accepted grace waver. After the first and second grace waver, there are no refunds if you cancel session the day of your appointment. 

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• I will offer a virtual session if that's helpful so you still receive your service. 

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• Please note that you will be charged for a session that you cancel the same day after the two grace wavers. 

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• If I have to cancel our session, I will always give you 24 - 48 hours notice. 

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• If there is a rare emergency or crisis, illness, death, or injury, I will let you know as soon as I can that session is cancelled.  If I have to cancel session for any reason, the session will be rescheduled or refunded.  Whatever works best in both of our schedules.